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Posted on: March 19, 2020

CLOSURES: NOTICE OF OPERATIONAL PRECAUTIONS IN RESPONSE TO CORONAVIRUS EMERGENCY DECLARATION

Office Closure graphic

In response to the State of Local Emergency Declaration due to the Coronavirus (COVID-19) and in an effort to better support our staff members and continue to provide outstanding public service responsive to the needs of our citizens, we will be following the Center for Disease Control and Prevention (CDC) and State Department of Health (DOH) Directives.  Currently, the County has been advised that it is recommended that gatherings be limited to less than 10, with social distancing of 6 feet (6’), along with stringent cleaning recommendations.  To implement this directive, the following course of action for the following Departments, Programs and Services will be provided as described, until further notice:

IN-PERSON CONSULTATIONS: We are suspending all in-person consultations until further notice. Please use phones and email for questions about services.  This will help limit in-person contact.  Link to phone numbers and emails: http://fl-monroecounty.civicplus.com/directory.aspx

PAYMENTS: We are accepting payments by check only during this time period.  No credit cards or cash will be accepted.

BUILDING DEPARTMENT:  Florida Building Code, the Monroe County Code, and all other life safety code implementation, land development code.

  • PERMITTING APPLICATIONS, REVISIONS, CORRECTIONS, ISSUANCE – New applications, etc. will be accepted with limited staffing in the office. We will be conducting shift work for this service.
  • Our hours of operation will change to 8:30 am to 12 noon at the following locations:
  • Ocean Reef Office, 11601 CR 905, Key Largo, FL 33037
  • Murray Nelson Center, Murray Nelson Government & Cultural Center, 102050 Overseas Hwy, Key Largo, FL 33037
  • Marathon Government Center, 2798 Overseas Hwy., Suite 300, Marathon, FL 33050
  • Stock Island, 5503 College Road, Suite 203, Key West, FL 33040
  • We will be implementing a document drop system and limiting incoming customers with County submittals or permit issuance to two (2) “permits” or “items” at a time. This will give all customers equal opportunity to have service, albeit at a much slower pace.  If you come with more than 2 permits/items, you will be asked to get back in line to wait your turn for intake/issuance.  We know this isn’t convenient and apologize for the change in service.  We’re trying to implement things in a fair manner.
  • PERMITTING EXTENSIONS – This should be done via email. Rey Ortiz at Ortiz-Rey@monroecounty-fl.gov will manage this effort.
  • PLAN REVIEW – This will be done by staff in the office in shift work.
  • INSPECTIONS – Inspectors will not come into office, unless they are required to do plan review. They will take home the county cars and be able to go perform inspections from home.
  • Marathon: Steve Britske will be in office and assign and scan inspections to inspectors at their home so they can conduct inspections without coming into the office and they will post via IVR, with results going into Community Plus.  Failed notes can be done from laptops via VPN.
  • Key Largo: Clint Arsenault will be in office and assign and scan inspections to inspectors at their home so they can conduct inspections without coming into the office and they will post via IVR, with results going into Community Plus.  Failed notes can be done from laptops via VPN.
  • PRIVATE PROVIDER PROCESSING/APPROVAL, AUDITS – Elba Ramirez will continue to manage process, with oversight by Rick Griffin, Building Official; Mike Hayes in Stock Island; Corey Sellers and Steve Britske in Marathon; Clint Arsenault in Key Largo.
  • PERMIT INVESTIGATIONS/RESEARCH – This will be done by US Mail. Please mail all forms and payments to: Monroe County Building Department, 11601 CR 905, Key Largo, FL 33037. Micaela Lara will continue to perform this process.
  • CONSTRUCTION BOARD OF ADJUSTMENT & APPEALS – postponed until further notice.
  • CONTRACTORS’ EXAMINING BOARD – postponed until further notice, at the earliest July 7, 2020.
  • CONTRACTOR LICENSING – contractor-license@MonroeCounty-Fl.gov
  • Local Monroe County Certificates of Competency will be done by U.S. mail, with payments by check only via mail as well.  Mail to: Contractor Licensing, Marathon Building Department, 2798 Overseas Highway, Suite 300, Marathon, FL 33050
  • New State Certified Contractor License Registration – will be done via email:contractor-license@MonroeCounty-Fl.gov
  • Updates to either Monroe County Certificates of Competency or existing registered state certified licenses will be done via email: contractor-license@MonroeCounty-Fl.gov
  • Any other Contractor Licensing questions will be done vial email; contractor-license@MonroeCounty-Fl.gov
  • UNLICENSED CONTRACTOR COMPLAINTS – can be submitted online:
  • http://fl-monroecounty.civicplus.com/FormCenter/Building-10-10/ContractorUnlicensed-Contractor-Complain-51-51
  • UNLICENSED CONTRACTOR INVESTIGATIONS – will be conducted by an investigator in the field. 

CODE COMPLIANCE

  • RECEIVE AND DOCUMENT COMPLAINTS – This will be done via on-line and telephone. Online: http://fl-monroecounty.civicplus.com/forms.aspx?FID=74
  • Phone: (305)289-2810
  • CONDUCT DRIVE-BY SITE VISITS/FIELD INSPECTIONS/INVESTIGATIONS – This will be done by code officers ongoing in the field.
  • SPECIAL MAGISTRATE HEARINGS:  Cases scheduled for March & April have been continued to May 28, 2020

ENVIRONMENTAL RESTORATION

  • HABITAT RESTORATION & IMPROVEMENT OF COUNTY-OWNED LANDS.  Will continue from out of office.

FIRE MARSHAL

  • PLAN REVIEW – All current and future scheduled “Plan Reviews” will continue as normal.
  • INSPECTIONS -   All current and scheduled “Inspections” will continue as normal.
  • ***Strict adherence to CDC recommended COVID-19 safety precautions while in public areas.

MARINE

  • VESSEL PUMP-OUT SERVICE – no interruption in service at this time
  • REMOVAL & DISPOSAL OF DERELICT & ABANDONED VESSELS – no interruption in service.  Mandatory mail in for payments by check.  No in-person drop off.  Mail to:
  • Celia Hitchins, 2798 Overseas Highway, Suite 400, Marathon, FL 33050; 305-289-2505
  • REPLACEMENT OF REGULATORY BUOYS, CHANNEL MARKERS, AND OTHER WATERWAY MANAGEMENT NEEDS – no interruption in service.

PLANNING AND ENVIRONMENTAL RESOURCES:  Monroe County Comprehensive Plan and Land Development Regulations

  • The following public meetings/hearings are POSTPONED until further notice:
  • COMMUNITY MEETINGS
  • DEVELOPMENT REVIEW COMMITTEE (DRC)
  • PLANNING COMMISSION
  • HISTORIC PRESERVATION COMMISSION

Additional Info...
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