Post Hurricane Irma Business Recovery Survey

2. Monroe County, in partnership with the Chambers of Commerce in Key Largo, Islamorada, Marathon, and the Lower Keys, welcomes all business owners/operators to complete this Post Hurricane Irma business survey. The purpose of this survey is to determine how the business community is recovering from the impacts of Hurricane Irma and identify actions can be taken to continue to support economic redevelopment. This survey will also help to determine the need for any financial programs to help businesses in their long-term recovery from Irma. The survey has 23 questions and should take approximately 15 minutes to complete.

   Monroe County, in partnership with the Chambers of Commerce in Key Largo, Islamorada, Marathon, and the Lower Keys, welcomes all business owners/operators to complete this Post Hurricane Irma business survey. The purpose of this survey is to determine how the business community is recovering from the impacts of Hurricane Irma and identify actions can be taken to continue to support economic redevelopment. This survey will also help to determine the need for any financial programs to help businesses in their long-term recovery from Irma. The survey has 23 questions and should take approximately 15 minutes to complete.

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9. 1. Mark all Business Location(s).

   1. Upper Keys (Key Largo area)
   2. Upper Keys (Islamorada area)
   3. Middle Keys (Marathon area)
   4. Lower Keys (south/west of the 7 mile bridge)
   5. Key West
11. 2. Indicate the type of business you own or operate.

    Mark one response

    1. Accounting, Banking, Finance
    2. Business Services
    3. Construction & Home Improvement
    4. Commercial Marine Fisheries
    5. Education
    6. Health and Medical
    7. Insurance
    8. Legal Services
    9. Lodging & Hospitality
    10. Marketing & Advertising
    11. Real Estate
    12. Recreational Water Activities
    13. Restaurants & Nightlife
    14. Shopping & Retail
    15. Transportation
    16. Utilities
13. 2a: Other: List your business type if not included above. Otherwise proceed to the next question.

15. 3. Please indicate the total number of FULL-TIME employees (30+ hours) working in your business TODAY.
    -- Select One --Business Closed1 to 4 full time employees5 to 9 full time employees10 to 19 full time employees20 to 99 full time employees More than 100 full time employees

17. 4. Please indicate the total number of PART-TIME employees (less than 30+ hours) working in your business TODAY.
    -- Select One --Business Closed1 to 4 part time employees5 to 9 part time employees10 to 19 part time employees20 to 99 part time employeesMore than 100 part time employees

19. 5. Before Hurricane Irma impacted your business did you have more or less total employees?
    -- Select One --More employees before Hurricane IrmaLess employees before Hurricane IrmaAbout the same amount of employees before and after Hurricane IrmaNot applicable

21. 6. How long has your business been in operation within Monroe County?
    -- Select One -- Less than 2 years. Business opened after Hurricane Irma (September 10, 2017)2-5 years6-10 years More than 10 yearsNot operational today

23. 7. How long was your business OUT OF OPERATION due to Hurricane Irma?
    -- Select One --No loss of operation Less than 10 daysBetween 10 Days and 30 DaysMore than 30 DaysNot sure

25. 8. How long did it take your business to repair/restore the following issues after Hurricane Irma?
    Mark one response for each item

    Mark one response for each item

27. 8 (a): Structure Repair
    -- Select One --Less than 10 days10-30 daysMore than 30 daysNot applicable

29. 8 (b): Loss of Supplies and Equipment
    -- Select One --Less than 10 days10-30 daysMore than 30 daysNot applicable

31. 8 (c): Loss of sales/customers
    -- Select One --Less than 10 days10-30 daysMore than 30 daysNot applicable

33. 8 (d): Loss of workers
    -- Select One --Less than 10 days10-30 daysMore than 30 daysNot applicable

35. 8 (e): Failed Computer System
    -- Select One --less than 10 days 10 to 30 daysmore than 30 daysNot applicable

37. 8 (f): Lost Documents & Records:
    -- Select One --less than 10 days 10 to 30 days more than 30 daysNot applicable

39. 9. Does your business facility still have physical damage due to Hurricane Irma?
    -- Select One --YesNo

41. 10. How long did the following situations significantly impact your business operation?
    Mark one response for each of the items

    Mark one response for each of the items

43. 10 (a): Communication Failure
    -- Select One --Less than 10 days10-30 daysMore than 30 daysNot applicable

45. 10 (b): Power failure:
    -- Select One --Less than 10 days10-30 daysMore than 30 daysNot applicable

47. 10 (c): Water failure:
    -- Select One --Less than 10 days10-30 daysMore than 30 daysNot applicable

49. 10 (d): Wastewater failure:
    -- Select One --Less than 10 days10-30 daysMore than 30 daysNot applicable

51. 10 (e): Access to my business/Transportation:
    -- Select One --Less than 10 days10-30 daysMore than 30 daysNot applicable

53. 11. What type of insurance did your business have prior to Hurricane Irma (September 10, 2017).

    Check all that apply

    1. No Insurance Coverage
    2. Flood Insurance
    3. Property Insurance
    4. Business Interruption Insurance
    5. Business Income Insurance
    6. Commercial Automobile Insurance
    7. Workers’ Compensation Insurance
    8. Not applicable
55. 11 a: Other: List other types of business insurance not listed above.

57. 12. In hindsight, were you adequately insured, under-insured, or not insured for the impacts caused by Hurricane Irma?
    -- Select One --Adequately insuredUnder-insuredNot insured

59. 13. Please indicate the amount of assistance you have received to help your business recover.
    Mark one response for each item

    Mark one response for each item

61. 14 (a): Insurance Payments
    -- Select One --under $50,000 between $50,000 - $150,000 more than $150,000Not applicable

63. 14 (b): Federal Emergency Management Agency (FEMA) Assistance
    -- Select One --under $50,000between $50,000 - $150,000more than $150,000 not applicable

65. 14 (c): Bridge Loans
    -- Select One --under $50,000between $50,000 - $150,000more than $150,000 not applicable

67. 13 (d): Small Business Administration (SBA) Loans
    -- Select One --under $50,000between $50,000 - $150,000more than $150,000 not applicable

69. 13 (e): Donations/philanthropic sources
    -- Select One --under $50,000 between $50,000 - $150,000more than $150,000 not applicable

71. 14. Was the assistance you received sufficient to support the long-term recovery of your business?
    -- Select One --Yes NoDon't know

73. 15: Did you relocate your business due to the impacts of Hurricane Irma?
    -- Select One --YesNoOther

75. 16. What is the current condition of your business?
    -- Select One --Expanding: Business is exceeding expected gross profit marginsStable: Business is meeting expected gross profit marginsDeclining: Business is up to 25% below expected gross profit margin Critical: Business is operating between 25-50 % below expected gross profit marginsCollapse: Business is operating at more than 50% below expected gross profit marginsClosed: Business is closedNot applicable

77. 17: How did Hurricane Irma impact the following:

79. 17 (a): Total revenues
    -- Select One --IncreasedDecreasedAbout the same

81. 17 (b): Operating Expenses
    -- Select One --IncreasedDecreasedAbout the Same

83. 17 (c): Value of assets/property
    -- Select One --IncreasedDecreasedAbout the Same

85. 17 (d): Debt
    -- Select One --IncreasedDecreasedAbout the Same

87. 17 (e): Gross Profit
    -- Select One --IncreasedDecreasedAbout the Same

89. 18. What are the most significant challenges your business continues to face as a result of Hurricane Irma?

    Mark all responses that apply

    1. Facility, equipment, supplies damaged
    2. Client base change
    3. Customer demand change
    4. Not enough workers
    5. Lack of financial resource / Debt
    6. Government regulations
    7. Workforce Housing
91. 19. Indicate what type of assistance is needed to fully recover your business:

    Mark all responses that apply

    1. Financial support
    2. Training for Workers
    3. Equipment and supplies
    4. Skilled workers
    5. Legal/Tax services
93. 20. Estimate how much funding you would need to bring your business to full capacity:
    -- Select One --No disaster assistance funds needed$50,000 or less would be required to support business recovery$50,001-$100,000 would be required to support business recovery$100,001-$150,000 would be required to support business recovery$150,001-$200,000 would be required to support business recovery$200,001 or more would be required to support business recovery

95. 21. How many housing units do you provide for your workforce?
    -- Select One --Provide no employee housingProvide housing for 20% of my employeesProvide housing for 50% of my employeesProvide housing for more than 50% of my employees

97. 22. Would you be interested in learning more about how to build a more resilient business?
    -- Select One --YesNoMaybe

99. 23. Comments: What is the major challenge you are facing 18 months after the storm

101. Optional

103. First Name

104. Last Name

106. Email:

107. Business Name:

Leave This Blank:


111. 1. Receive an email copy of this form.
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