Residents

Is it safe to flush?

While the wastewater system is designed to operate during most significant storm events, there are a few conditions where service may be interrupted. It is important to understand the situations. Below is a guide provided by the Key Largo Wastewater Treatment District.

When The Power Goes Out

  • Check your breakers first, 33 percent of all power outages are caused by breaker issues.
  • If you are currently without power or see a hazardous condition involving power lines or equipment, report the outage to Keys Energy Service or Florida Keys Electric Cooperative. (Key Energy: Key West to 7-Mile Bridge and FKEC: Marathon to Ocean Reef.)
  • Stay clear of all downed powerlines or electrical equipment. Call 9-1-1 if the situation presents a clear and imminent danger, then call the electric company to report the wire down. 

Questions to Ask a Contractor

  • Do you have a Monroe County License?
  • Do you have general liability and workman's comp insurance?
  • Are you familiar with Monroe County building regulations?
  • Will you pull a permit if my work requires it?
  • Have you done this type of work before?
  • Are you self-performing the entire project?
  • Will you supply releases of liens for your subcontractors and suppliers?

FEMA Individual Assistance Program

Individuals and families can apply for assistance through the FEMA Individual Assistance Program. You can also apply for assistance through the Federal Emergency Management Agency’s (FEMA) telephone registration process using the FEMA Helpline at (800) 621-FEMA (3362) (TTY) (800) 462-7585 for the hearing impaired).

Once the registration is complete, a copy of the registration/application will be sent to the applicant and if a need is identified, an inspector will be assigned to view the damaged property.

National Flood Insurance Program